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New ‘Tech Up’ program aims to assist nontraditional students with new technology

Executive Editor

Published: Thursday, July 25, 2013

Updated: Wednesday, July 24, 2013 19:07

Marshall University’s Office of Student Affairs and Information Technology have joined forces to develop a program with the nontraditional student in mind.

“Tech Up” will help those students navigate Marshall’s website and teach them how to use MyMU and MUOnline.

Steve Hensley, dean of student affairs, said he received a letter in February from a student voicing concerns over their struggle to adapt to the new technology after a long hiatus from school.

“What (they) said had immediate merit,” Hensley said. “I knew it in my heart that it was something we needed to do.”

Hensley said that nearly 1,000 of Marshall’s current applicants were born before 1990, making them nontraditional students. “Tech Up” will target its efforts to those in this group.

“It’s not necessarily age related,” said Monica Brooks, assistant vice president for Information Technology, online learning and libraries. “It can just be the fact that the person has not been exposed to the technology, maybe didn’t have the luxury of having internet at home, maybe they could only get on at their public library or their school. We’re sympathetic to that.”

Brooks said the staff in IT often does similar training for new faculty members and adjunct professors.

“We were thrilled to have an opportunity to kind of tailor it for nontraditional students,” Brooks said.

Brooks said the most critical aspect of the sessions will be to stress the importance of the MUNet ID, as it is the login to the portal for MyMU.

 “That is the university’s gateway to share information with all the students,” Brooks said.

Brooks also said the sessions will focus on MUOnline and the most commonly used tools within that service as many professors use it for online and traditional classes.

The first “Tech Up” session is scheduled from 7 to 9 p.m. Thursday, Aug. 22, and from 3 to 5 p.m. Thursday, Aug. 29, in Drinko Library rooms 138 and 349.

Hensley said depending on the need, more sessions may be planned in the future.

To reserve a space, students may call the Office of Student Affairs at 304-696-6422 or email

Rebecca Stephens can be contacted at

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